Frequently asked questions

Frequently Asked Questions 1. What kind of products do you sell? We specialize in trendy, Pinterest-inspired items for women — from aesthetic home decor and stylish fashion pieces to unique accessories and lifestyle must-haves. Our collection is curated to reflect the latest vibes and trends you love seeing on your Pinterest boards. 2. Are your products handmade or sourced? A little of both! Many of our items are handmade by independent artisans, while others are carefully sourced from trusted suppliers who align with our aesthetic and quality standards. 3. How do I place an order? Just browse our collections, add your favorite items to your cart, and check out securely through our website. You’ll receive an order confirmation via email right after. 4. Do you offer international shipping? Currently we only sell inside Bangladesh 5. How long will it take to receive my order? Orders are typically processed within 2–4 business days. Delivery times depend on your location, but you can expect your order to arrive within 5–12 business days. We’ll send tracking info as soon as your order ships. 6. Can I return or exchange an item? Absolutely! If you’re not 100% satisfied with your purchase, you can return it within 2 days of delivery for a full refund or exchange. Just make sure it’s unused and in its original condition. See our Returns & Exchanges Policy for more details. 7. How can I contact customer support? We're here to help! You can reach us via our Contact Page, email us at support@Mirae.com, or DM us on Instagram @Miraébd. We usually respond within 24 hours. 8. Are your products eco-friendly or sustainable? We do our best to offer sustainable options and support small makers who use eco-conscious practices. Look for the “Eco Friendly” tag on product pages for items that meet those standards.

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